Summary
Let’s empower your users to participate in the design process so your team can deliver real impact.
Summary
Let’s empower your users to participate in the design process so your team can deliver real impact.
I’ve worked with leading tech companies in health, education, and housing.
Redesign a product that helps parents prevent illness for their kids
Managed a project team of 3 UX researchers and 6 UI/UX designers to redesign Kinsa’s Groups product in their iOS app resulting in a 22% increase to CSAT. The Groups product helps parents prevent illness from spreading to their children or other children in the the same school.
Develop a highly effective health companion for behavior change
Design improvements helped more than 29 million users build and sustain healthy habits, which impacted new product development resulting in an average CSAT from 2.8 to 3.9 out of 5 stars (39% increase) for my product area focus, Fitbit Premium.
Create a workplace that improves employee health and well-being
Oversaw mixed-method research focused on employee well-being at Google. My research was foundational to the company's wellness strategy and helped improve 5/5 core health outcome measures for 52K+ employees.
Empower students to drive their own personal learning journeys
Led two UX project research teams at AltSchool (currently Altitude Learning) seeking to help students better understand and have agency in their own learning journeys. We also generated insights into how teachers and parents could best support students.